WHATEVER HAPPENED TO THE INTERNET CONNECTION?

Before buying lunch just now, I called up and spoke with 2 of my colleagues, updating them on my mum's condition and chatting with them a bit. Half suspected that the office's internet connection is down because I didn't see a single one of my colleagues online. And I was right! The internet was really down, again! This occurs once in a while, and the IT person from HQ always has to make trips down to the agency and fix it up. It's still not okay yet, so all those work which required internet could not be carried out.